Privacy Policy

Your privacy and security are of paramount importance to The Castle Inn. This policy explains how we collect, use, communicate and make use of personal information.

• When collecting personal information such as your name, contact details or country of origin, we will identify the purposes for which it is being collected.
• We collect and use personal information solely to provide the services we offer and for other compatible purposes, unless we have the consent of the person concerned or are required by law. For example, we need your personal data to make a room or banquet reservation and to provide that service to you.
• We keep personal information only as long as necessary for those purposes.
• We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the person concerned. For instance, we may email you to confirm the names of guests in a multiple booking you make for clients or friends.
• Personal data should be relevant to the purposes for which it is used and, as far as those purposes require, accurate, complete and up to date.
• We have put reasonable technical and operational security measures in place to make sure your personal information is not compromised. We protect our database with reasonable safeguards against loss or theft, and against unauthorised access, disclosure, copying, use or modification.
• We make information about our policies and practices for managing personal information readily available to customers.
• Our website collects visitor information anonymously using Google Analytics.

We are committed to conducting our business in accordance with these principles, so that the confidentiality of personal information is protected and maintained.